Patient Payment Solutions 

Improving the
of Patients and Providers

At HiLitePay, we believe every patient should be able to afford the care they need, and every practice should be paid for the services they perform.

Compassionate & Connected Patient Financial Care

HiLitePay Overview Video

Patient Payment Platform

  • Help patients afford the care they need
  • Automate your self-pay processes
  • Increase Self-Pay Collection Rates by 30%
  • Deliver a Better Financial Experience
  • Integrate Self-Pay & Lending into Existing Systems
  • Get Full Payment in 3 Days
  • Text-to-collect, Mobile, Online, and Phone Payments
  • Get Better Financial Insight with Self-pay Analytics

Patient Financing

Help Patients Afford the Care They Need

  • Remove the financial barriers for accessing quality care
  • Not an ultra-expensive health carecredit card
  • Loans up to $50,000
  • Flexible repayment terms up to 84 months
  • Low APR rates
  • Simple online application with instant approvals
  • Payment to your account within 3 days 
  • Application does not affect patient credit score

Financial Relief for Patients, Immediate Payment for You.

Patient Responsibility & Payment

Patient payment responsibility continues to grow and is estimated to become more than 20% of your accounts receivables. The best way to optimize your collections from patient payments is to engage the patient from the start for their financial responsibility.

HiLite Health  helps your patients understand their financial responsibility, and provides the necessary systems and tools for you to communicate and automate collections for balances due.

    Automated Statements & Collections

    Use our automated systems to keep patients informed about balances owed, and provide simple options to make it easy for them to pay. 

    Statements are sent by paper, text, or email, and patient payments can be made online in a payment portal, by smartphone, or interactive voice response.

    • Online, text or phone payments
    • Automated statements via paper, text and email.
    • Online history of statements and transactions
    • Automatic payment plans & financing options
    • Automated pre-collection notices & bill payment reminders

    Electronic Payment Solutions

    Consumers have a wide range of payment options today, and it pays to offer those options to your patients to eliminate roadblocks for patients making a payment.

    HiLite Health offers the most competitive credit card processing rates in the Healthcare industry, and integrates seamlessly into all of your existing financial systems (PM & EMR). We offer many payment options that are all PCI compliant and require no IT support or integration from your team.

    • We accept all credit cards, Apple & Google mobile pay, FSA & HSA, and ACH payments
    • Secure Payment Online Web Portal
    • Payment dashboard for analytics, audit reports, daily & monthly reports
    • Card-on-file & self-service payments
    • Text-to-pay & email payments

    HiLite Pay: Patient Medical Loans

    Sometimes the cost of care exceeds what the patient is able to pay on their credit card or all at once. In these cases, you can offer care lending options that cover the costs of care and provide easy payment terms for the patient.

    With HiLite Pay. your patients have the ability to take out a medical loan with our lending partners, which is integrated with our payment portal. Once processed, outstanding balances are paid immediately to the provider within 2-3 business days.


    Credit Card Surcharging

    Why be penalized for making payments easier?

    Surcharging is a way to significantly reduce the overhead expenses associated with accepting credit card payments by passing on credit card processing fees to the patient. 

    • Reduce or eliminate your credit card processing fees
    • Increase revenue by eliminating credit card fees
    • We provide all the set-up and systems required
    • Seamlessly integrates into your Practice Management System


    Automation & Integration

    All of HiLite Health’s financial solutions are designed to be secure, fully compatible, and easily integrate with all of your existing systems.

    All of our solutions are PCI and HIPAA compliant and integrate with your existing EHR & PM systems. Using HL7, FHIR, APIs, and proprietary AI integration, we are able to connect with your systems without expensive programming or interruption of workflow. 

    The advanced automation platform automates financial clearance, statements, collections, payment communications, payment posting, pre-collection notices, and much more!