We have vetted some of the best partners available to offer a comprehensive suite of services.
Video Production Services
We create custom videos to promote your organization, providers and to inform your patients.
- Physician and provider introduction videos to patients
- Pre-Operative and Post-Operative instructional videos
- Billing FAQ’s, practice commercials, patient informational videos
- Patient education & staff education videos
We are here for you 24/7/365 and our support specialists understand your needs better than anyone. We are here to improve your IT environment, so you can focus on fulfilling your commitment to your patients. Whether it’s installing, updating or maintaining your IT infrastructure, managing connectivity and mobile devices, configuring storage or implementing security solutions, or comprehensively managing everything “IT” in your practice, we will maximize the value of dollars you invest.
- IT Governance & Infrastructure Management
- Cloud Hosting & Disaster Recovery
- Backup Services & Risk Assessment
- Security Management
- Application Support
- Network (WAN/LAN)
- Desktop Support Services
- Integration Services
TRANSITION AT YOUR PACE
HiLite Health™ Managed IT will provide the best value to maintain and scale your healthcare IT environment to meet the demands of your facility or practice. This means you can start with the IT services you need now and then add services as needed.
Our approach is methodical and straight forward, we offer total IT Management. We will conduct an assessment and provide an easy to understand quote for the services you need. Whether your environment is local or remote, we can accommodate your service requirements throughout the United States. We will work closely with your leadership and your team to ensure your environment and systems are configured correctly, secure and perform optimally for your organization.
Revenue Cycle Management
HiLite Health™ has partnered with the best companies to offer premier services portfolio to provide a comprehensive approach to charge capture, compliance and revenue optimization. The result is a unique RCM approach that is implemented by a highly skilled and knowledgeable team, providing personalized services supported by the best technology in the business.
Whether you are a practice, ambulatory surgical center or hospital, we work the way you work, leveraging the investments you have already made in existing systems and technology. You can partner with us for specific services such as scheduling, coding, accounts receivable; we can manage your RCM end-to-end. Each client is assigned an account executive who oversees RCM and ensures your practice financial goals are met through superior service. As a result, we will improve your collection rate, reduce your days in A/R, and lower your number of denied claims.
- Mobile Payment Solutions
- Self-Pay Optimization
- Text and Email
- Early Out and Soft Collections
- Point of Service Solutions
- Call Center
- Easy to Read Statements
- Coding Procedures CPT & ICD-10 Codes
- Automated Charge Capture Process
- Provider Training and Education
- Auto-Correcting Rules based Technology
- Value Based Care
- Risk Adjustment
- HCC Coding
- Bundled Payments (BPCI)
- Chronic Care Management
- Workflow Optimization
- A/R and Denial Management
- Consulting With Action
- Processes and Documentation
- Insurance Credentialing
- Real-Time Information
- Mobile Access
- Custom Reporting
- Benchmarking and KPIs
Debt Collection Services
WE STREAMLINE YOUR DEPT COLLECTIONS PROCESS WITH OUR “CARE COLLECTIONS” OFFERING. THIS PROVIDES THE RESULTS YOUR EXPEcT FROM AN ACCOMPLISHED LAW FIRM.
The collections process starts with the information you provide and undergoes review from our experienced staff. Our highly trained personnel take over from there to provide collections support using our tools and proven processes. We maintain the highest level of security and privacy in order to safeguard sensitive information.
We specialize in Healthcare Collections and understand the sensitivity and compliance of medical collections. Our goal is to represent in the best interest of your organization and provide a successful strategy to maximize collection efforts
- Mobile Collections
- Online Payments
- Skip tracing
- Asset searches
- IVR Payment
- Credit bureau checks
- Letter campaigns
- Dialer campaigns
- Payment programs
- Early out programs
- Hosted Phone Service or VOIP
- MPLS- Fiber -Point to Point -Network Optimization
- Contact Centers, Video, Web, Audio Conferencing
- Telephony & Unified Communications
Telecom & Unified Communications
We provide all of the communication tools you need to communicate securely with your patients, colleagues and business systems. The goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end users can access all tools from whatever computing device being used. We complement that with a complete network service offering, we provide all of your communication needs. We right-size the perfect solution for you to provide the best return on your investments.
BENEFITS AND HR SERVICES
According to the U.S. Department of Labor’s Bureau of Labor Statistics in its recent Economic News Release (June 9, 2016/March 2016 Data), the average benefit costs for U.S. civilian employers is 31.5% of payroll; 8.4% of which is related to health insurance. A comprehensive review of all benefits on an annual basis is a vital part of the budget process. HiLite Health™ team of professionals can assist you with this review.
- Medical Insurance
- Life Insurance
- Disability Insurance
- Long Term Care
- Employee Assistance Programs
- Property Casualty Insurance
- Wellness Programs
- Lifestyle Behavioral Modification Programs
- Labor and Employment Law Advisors
- Supplemental WOrksite Benefit Plans
From facility maintenance and construction services to real estate sales and leasing, our team of professionals is equipped with the right tools to be your one-stop solution to all your property needs.
- Building & Grounds Maintenance
- Property Management
- Corporate Real Estate Management
- Court Appointed Receivership
- Facilities Consulting
- Energy Management
- Pre-Construction Services
- Construction Management
- General Contracting
- Owners Representation
- Contract Negotiation
- Compliance & Inspection Services
- Buyer / Seller Representation
- Landlord / Tenant Representation
- Corporate Solutions
- Investment Analysis / Research
- Real Estate Management Services
- Project Management & Development
ADVISORY SERVICES THAT AUGMENT YOUR BUSINESS
HiLite Health™ helps identify your business needs and offers a suite of solutions that your practice can leverage.
- Business and IT Consultation Services
- Staff Augmentation
- Solutions Architecture
- Business Gap Solutions
- RFP & RFI advisement
- Vendor selection Analysis
Understanding your business and service gaps is the first step in identifying your needs. Consultation services including Virtual CIO, business augmentation, solutions architecture and more. We are here to provide the best solutions for your business and drive value.