by Timothy | Oct 29, 2024 | Uncategorized
Enhancing Patient Trust and Satisfaction In healthcare, patient satisfaction is paramount. Hospitals provide a unique environment where the stakes are high, and emotions run deep. Yet, even the best hospitals encounter occasional service breakdowns – from extended...
by Timothy | Jun 6, 2022 | Uncategorized
For decades, a great deal of effort, money, and attention has been directed at how to improve the patients’ clinical experience. As the relationship between care providers and patients has evolved, the healthcare industry invested heavily in understanding the...
by Timothy | Dec 16, 2021 | Uncategorized
Patient payments are integral to healthcare providers’ revenue cycle, but the difficulty arises when patients fail to take financial responsibility and pay their outstanding bills. The onus falls on the hospitals and healthcare providers to incur uncompensated...
by Timothy | Dec 15, 2021 | Uncategorized
Healthcare Patient Financing Over the last decade, there has been an increase in patient out-of-pocket medical expenses as well as an increase in self-insured employer plans. This has left patients with little to no choice but to pay more to cover their medical...
by Bryan Graven | Nov 17, 2021 | Uncategorized
As with most events generated from the COVID-19 pandemic, the world is seeing a battered and exhausted healthcare industry. The domino effect of this aftermath is causing seismic changes within the healthcare community as well as patients who seek care across the...
by Timothy | Nov 13, 2021 | Uncategorized
Today much time and energy are spent by hospital staff in maintaining paper trails of emergency admissions, patient registration, medical reports, prescriptions, medical insurance documents, etc. This task is not only monotonous but also leads to human error,...